Help Center
Guides and answers to common questions about JobIntel.
JobIntel — Your Job Search Guide
Welcome to JobIntel. This guide walks you through everything you need to know, from setting up your account to landing an offer. No tech background required — just follow the steps.
Part 1: Getting Started (First-Time Setup)
The first time you use JobIntel, you'll set up your account, tell it about your skills, and add your first job listings. This takes about 10–15 minutes and makes everything that follows — scoring, matching, recommendations — work better.
Step 1: Create Your Account
Go to the JobIntel website and click Get Started.
Fill in your name, email, and a password (at least 8 characters — no special character requirements, just avoid common passwords). Click Create Account, and you'll land on your dashboard — your home base in JobIntel. You'll also receive a verification email — click the link to confirm your email address.
Already have an account? Just click Sign in instead.
Account Security
Your account is protected by several security measures:
- Password hashing — Passwords are stored using Argon2id, the current industry standard
- Login rate limiting — After 5 failed login attempts, your account is locked for 15 minutes to prevent brute-force attacks
- Breach screening — During registration and password changes, your password is checked against known data breaches (via Have I Been Pwned). If found, you'll see a warning
- Automatic session refresh — Your session stays active seamlessly with automatic token refresh
- Change password — Go to Settings > Security tab to change your password at any time. All other sessions are signed out automatically
- Email verification — A verification banner appears on your dashboard until you confirm your email. Verifying ensures you receive password resets and notifications
- Change email — If you signed up with a work email and later leave that company, go to Settings > Profile and use the Email Address section to change to a personal email. You will need to verify the new address via a link sent to it. All your data stays intact — nothing is lost
Step 2: Set Up Your Profile
From the left sidebar, click Settings (gear icon). The Profile tab is shown by default. This is where you tell JobIntel what you're looking for so it can rank jobs in a way that's useful to you.
Fill in what you can — you can always come back and update this later:
- Professional Headline — a short description of what you do (e.g., "Senior Project Manager" or "Data Analyst")
- Location — where you're based (e.g., "Washington, DC")
- Experience Level — choose between "Intern / Entry-Level" or "Professional (Mid-Senior)." This tailors which skills appear when you're building your profile.
- Work Type Preference — remote, hybrid, on-site, or no preference
- Salary Range — your minimum and target. Jobs that include salary information within your range will score higher in your feed.
- Target Job Titles — the roles you're looking for, separated by commas (e.g., "Product Manager, Program Manager, Scrum Master")
- Preferred Company Size — from startup to enterprise
- Preferred Industries — the industries you're targeting, separated by commas (e.g., "Technology, Finance, Healthcare")
Click Save Profile when you're done.
Email Summaries: While you're here, you'll also see an option to receive periodic email digests summarizing your job search activity. You can choose daily, weekly, monthly, or turn them off.
Step 3: Add Your Skills
Click Skills in the sidebar. Your skill profile is the foundation of how JobIntel matches you to jobs. There are two ways to build it:
Option A: Upload Your Resume (Recommended)
This is the fastest way. Scroll down to the Resume Scan section and upload your resume (PDF or Word format).
JobIntel reads your resume and pulls out the skills it finds. You'll see a list of extracted skills, each with a confidence level. Skills that match JobIntel's database will have checkboxes — review the list, check or uncheck as needed, and click Add Selected Skills.
After the upload, you may also see a Resume Best Practice Guidance section. These are suggestions for strengthening your resume — things like quantifying achievements, using action verbs, or improving formatting. These are recommendations, not requirements. Your resume is your call.
Option B: Browse and Add Skills Manually
If you prefer, you can build your skill profile by hand. Use the Search bar to find specific skills, or browse by category using the tabs (e.g., Programming Languages, Cloud Platforms, Project Management, Soft Skills).
Click any skill to add it to your profile. You can also set a default proficiency level (Beginner through Expert) and years of experience before adding skills.
Your Skills appear as tags at the top of the page. Click the × on any skill to remove it.
Step 4: Add Your First Job Listings
Now that your profile is set up, it's time to add some jobs. Click Jobs in the sidebar to open your Job Feed.
Click the + Add Job button in the top right. You'll see four tabs:
URL Tab — Paste a Link
If you found a job listing online, copy the web address from your browser and paste it into the URL field. Click Add Job. JobIntel will visit the page, read the job description, and pull out the key details automatically — title, company, location, salary, required skills, and more.
Good news: This works with most company career pages, Greenhouse, Lever, Workday, and many other job sites.
Heads up: Some sites block automated reading. If you see an error like "Website blocked this request" or "Website requires login," use the Text or Screenshot tab instead — copy the job description and paste it directly. This is the most reliable method and works with any source.
Common URL errors and what they mean:
- "Page not found" — The job posting may have been removed. Check the URL.
- "Website took too long to respond" — The site is slow or blocking automated access. Use the Text tab instead.
- "Website requires login" — The job board requires authentication. Copy the text and paste it.
- "AI service is busy / took too long" — Our AI is temporarily overloaded. Wait a moment and try again.
Text Tab — Paste the Job Description
For job listings on sites that don't support direct fetching, or for job descriptions you received in an email or PDF:
- Open the job listing in your browser (or email)
- Select and copy the full job description text
- In JobIntel, click the Text tab
- Paste the text and click Add Job
JobIntel reads the pasted content and extracts the same details it would from a URL — title, company, skills, and everything else.
Screenshot Tab — Upload a Screenshot
If you have a screenshot of a job listing (from your phone, a PDF, or a website you can't copy text from):
- Click the Screenshot tab
- Drag and drop your image, click Browse to select a file, or paste from your clipboard
- Click Add Job
JobIntel uses AI vision to read the screenshot and extract job details automatically. Supports PNG, JPG, GIF, and WebP images up to 10MB. If the screenshot contains multiple job listings (like a job alert), JobIntel will extract all of them.
Find Tab — Search Job Boards
Use the built-in Job Posting Finder to search multiple job sources at once:
- Click the Find tab
- Enter a job title and optional location
- Browse results and click Import on any listing to add it to your feed
Free accounts get 3 searches per day; Pro accounts get 20.
After adding a job, you'll see a success message. JobIntel then analyzes the job in the background — matching it against your skills, scoring its credibility, and calculating your overall readiness. This takes a few seconds. You'll see an "Analyzing..." indicator on the job card until it's done.
Part 2: Checking Your Job Feed
Once you've added some jobs, your Job Feed (click Jobs in the sidebar) becomes your daily check-in point. Here's how to get the most out of it.
Understanding Your Job Cards
Each job in your feed shows a card with the basics: job title, company, location, work type, salary (if available), and when it was posted. You'll also see up to three colored score badges:
- Readiness Score — your overall fit for this job, combining skill match, posting quality, freshness, company reputation, and how well it matches your preferences. This is the big-picture number.
- Match Score — specifically how well your skills line up with what the job asks for.
- Credibility Score — how legitimate and well-written the posting appears. This helps you avoid ghost postings, vague descriptions, and suspicious listings.
Jobs that appear on multiple sources will show a note like "Found on 3 sources" — a good sign that the listing is genuine.
Sorting and Filtering
Use the Sort dropdown to order your feed by readiness score, match score, credibility, newest, post date, or company name.
Use the Filters panel to narrow your feed by location, date range, company, score range, or source.
Viewing Job Details
Click any job card to see the full picture. The detail page includes:
- Skill Breakdown — which of the job's required skills you already have (shown in green) and which ones you're missing (shown as gaps). This is incredibly useful for deciding whether to apply and for tailoring your application.
- Resume Tips — specific suggestions for how to present your experience for this particular job.
- Credibility Breakdown — what factors went into the credibility score (company verification, job quality, salary transparency, freshness).
- Readiness Breakdown — how each component (skill match, credibility, freshness, company reputation, preference alignment) contributed to your overall readiness score.
- Company Research — background on the employer including industry, size, headquarters, and hiring signals. (Pro plan)
- Market Signals — if other JobIntel users are also tracking this job, you'll see how many people are watching it, how many sources it appears on, and how long it's been on the market. This helps you gauge competition and legitimacy.
- Company Notes — a space for your own research notes about the company.
- Full Description — the complete job posting text.
Customizing How Jobs Are Ranked
If you want to change what matters most in your readiness score, go to Settings (gear icon) and scroll to the Readiness Score Weights section on the Profile tab. You'll find sliders for each component (skill match, credibility, freshness, company reputation, preference alignment). Adjust them to reflect your priorities — for example, bump up skill match if you want to focus on roles where you're the strongest fit, or increase credibility if avoiding dubious postings is your top priority.
The sliders must add up to 100%. When you save, all your job readiness scores recalculate automatically.
Keeping Your Feed Fresh
There are several ways new jobs appear in your feed:
- Add them yourself — paste a URL or text any time you find a new listing
- Email forwarding (Pro plan) — set up automatic forwarding from job alert emails (Google Jobs, LinkedIn, etc.) to your personal JobIntel ingestion address. Find your forwarding address on the Settings page (Profile tab), with setup instructions for Gmail and Outlook. Important: Email forwarding is a background process — jobs appear in your feed within a few minutes, but there is no instant confirmation. Check your Job Feed after forwarding. If a forwarded email doesn't produce any jobs, the email format may not have been recognized; try using the Text or Screenshot tab instead.
- Auto Search (Pro plan) — go to Auto Search in the sidebar and set up saved searches with your target job titles and locations. JobIntel checks for new listings daily and adds them to your feed automatically, removing duplicates of jobs you've already added.
Skill Trends
Click Trends in the sidebar to see which skills are most in-demand across the jobs in your feed, which skills are emerging, and where you might have gaps worth closing. (Pro plan)
Part 3: Managing Your Applications
When you find a job you want to pursue, it's time to move from browsing to tracking. The Applications page (click Applications in the sidebar) is your application board — a visual board that shows where every opportunity stands.
Adding a Job to Your Tracker
From any job's detail page, click Track This Job to create an application entry. It starts in the Interested stage — meaning you've flagged it as worth pursuing but haven't applied yet.
Quick-Track from the Job Feed
You can track jobs directly from the feed without opening each one. Every job card shows a bookmark icon — click it to instantly track the job as "Interested." The icon changes to a filled bookmark once tracked.
Bulk Tracking with Select Mode
To track multiple jobs at once:
- Click Select in the job feed toolbar
- Check the boxes next to the jobs you want to track
- A floating bar appears at the bottom showing how many jobs are selected
- Click Track Selected to track all selected jobs at once
- Click Cancel to exit select mode without tracking
Application Stages
Your application board has five active stages, displayed as columns on the board:
- Interested — you've flagged this job as one to pursue
- Applied — you've submitted your application
- Phone Screen — you've been contacted for an initial call
- Interview — you're in the interview process
- Offer — you've received an offer
There are also two terminal stages: Rejected (they passed) and Withdrawn (you passed). These are hidden by default but you can expand them.
Moving Jobs Through the Stages
As your status changes with an employer, update it in JobIntel. On each application card in the board view, there's a status dropdown — just select the new stage. You can also change it from the application detail page.
At the top of the Applications page, you'll see summary cards showing your total applications, how many are in the Applied stage, your interview rate, and your offer rate. These update in real-time as you move jobs through the stages.
Application Detail Page
Click any application card to open its detail page, where you can:
- Update the status — move it to the next stage
- Add notes — keep track of who you talked to, what they said, key dates, or anything else. Notes appear as a timeline on the detail page, shown in reverse chronological order with timestamps. You can delete notes you no longer need.
- Record the applied date — when you submitted your application
- Set a next follow-up date — so you don't forget to check in
- Add a company contact — the name and title of your main contact (e.g., "Jane Smith, Engineering Manager")
- View the status timeline — a chronological record of every stage change, with timestamps
Outreach Intelligence (Pro Plan)
Each application detail page also gives you tools to be more strategic in your outreach:
Contact Suggestions — JobIntel generates suggestions for who might be involved in the hiring process at the company (e.g., likely hiring managers or recruiters), along with tips for how to reach them. These are educated guesses, not verified contacts — always confirm before reaching out.
Research Talking Points — tailored talking points based on the company's profile, industry context, recent news, and the specific role. Use these to prepare for networking conversations, write better cover letters, or go into interviews with more confidence.
Follow-Up Reminders — never lose track of an opportunity. Click Add Reminder and choose a type (Follow-up, Thank You, or Check-in), set a date, and optionally add a note about what you want to do. You'll receive an email when the reminder is due. Active reminders appear on both the application detail page and your dashboard.
Part 4: Getting to an Offer
The ultimate goal of all this is landing the right job. Here's how JobIntel supports you in the final stretch.
Preparing for Interviews
When you move an application to the Interview stage, revisit the application detail page and use the Research Talking Points to prepare. These are customized based on the company and role, giving you material for intelligent questions and conversation topics.
Check the Skill Breakdown on the original job listing to remind yourself which of your skills to emphasize — and which gaps you might need to address or spin.
Set a Thank You reminder for after each interview so you remember to follow up promptly.
Evaluating an Offer
When you receive an offer, update the application status to Offer. At this point, the job detail page gives you everything you need to make an informed decision:
- Revisit the Company Research for context on the employer
- Check your notes from the interview process
- Review the salary information against your stated range in your profile
- Look at Market Signals to understand how competitive the role was
After You Accept
Once you've accepted an offer — congratulations! You can leave the application in the Offer stage as a record of your successful search. For any other active applications, update them to Withdrawn so your tracker reflects reality.
Your full application history, notes, timeline, and all associated data remain in JobIntel for your reference — nothing is deleted.
Account Deletion and Re-Registration
You can request permanent deletion of your account and all associated data from the Settings page (Preferences tab), under "Your Data".
How Deletion Works
- Click Delete My Data and follow the two-step confirmation (warning screen, then type
DELETEto confirm). - Your account enters a 7-day grace period during which erasure is pending but not yet executed.
- During the grace period, you can cancel the deletion by logging in and following the cancellation prompt.
- After the grace period, your data is permanently and irreversibly anonymized.
Re-Registering After Deletion
If you previously requested account deletion and try to register with the same email address, you will be notified that a pending deletion exists. You can choose to cancel the deletion and create a fresh account (no previous data carries over), or cancel the registration. If the grace period has passed and your data was fully erased, you can register normally as a new user.
Version 1.0 — Known Limitations
JobIntel v1.0 is the initial release of the platform. While we've worked hard to make every feature reliable, there are some known limitations to be aware of:
Job Ingestion
- URL fetching depends on the target website. Some job boards (especially LinkedIn, Indeed, and ZipRecruiter) block automated page reading. If a URL doesn't work, copy the job description text and use the Text tab — this is the most reliable ingestion method and works with any source.
- AI extraction is best-effort. JobIntel uses AI to read job postings and extract structured data (title, company, skills, salary, etc.). Occasionally, the AI may miss details or misinterpret information. You can always edit job details manually from the job detail page.
- Email forwarding has no instant confirmation. When you forward a job alert email, processing happens in the background. Jobs typically appear in your feed within 1–5 minutes. There is currently no confirmation email or notification when processing completes or fails. If you don't see the job after a few minutes, the email format may not have been recognized — try the Text or Screenshot tab instead.
- Email format support. Email forwarding currently recognizes Google Jobs alerts, LinkedIn job alerts, and most plain-text job descriptions. Other formats (e.g., custom newsletters, heavily styled HTML emails) may not be parsed correctly. We're continually improving format coverage.
Scoring & Matching
- Scores require skills setup. Match scores only appear after you've added your skills (Step 3 in Getting Started). Without skills configured, jobs will show "No score" for match.
- Credibility scoring is heuristic-based. The credibility score evaluates posting quality, source reliability, and description completeness. It's a helpful signal but not a guarantee — always do your own research on a company before applying.
Search & Find
- Job Posting Finder searches external sources. Results depend on the availability of third-party job APIs. If the search returns no results, the external sources may be temporarily unavailable — try again later or use a different search term.
- Daily search limits apply. Free accounts: 3 searches/day. Pro accounts: 20 searches/day. Limits reset daily at midnight UTC.
General
- This is a v1.0 release. We're actively developing new features and fixing issues. If something doesn't work as expected, please submit a Support ticket or send Feedback — we read every submission and respond promptly.
Quick Reference
Free vs. Pro
JobIntel offers a free tier and a Pro tier ($8.99/month, $23.99/quarter, or $79.99/year).
What's free: Adding jobs by URL or text paste (up to 50 active listings), basic skill matching, and market signals.
What Pro adds: Unlimited job listings, email forwarding, credibility scoring, company research, readiness scoring, skill demand trends, automated search, application tracking with outreach intelligence, and follow-up reminders.
Manage your subscription from Settings in the sidebar (gear icon), then click the Billing tab. Billing is handled securely through Stripe. If your payment lapses, you keep your data — your account just downgrades to the free tier until payment resumes.
Getting Help
Click Support in the sidebar to submit a support ticket. Choose a category (Account & Login, Billing, Job Ingestion, Bug Report, Feature Request, or Other), describe your issue, and submit. You'll get an email confirmation and can track the conversation from the same page.
You can also email support@jobintel.com directly — your email becomes a support ticket automatically.
Sending Feedback
Have an idea for how JobIntel could be better? Click Feedback in the sidebar to share your thoughts directly with the team.
Help & Guides
Click Help & Guides in the sidebar for additional documentation, FAQs, and detailed guides.