Help Center
Guides and answers to common questions about JobIntel.
JobIntel - Your Job Search Guide
Welcome to JobIntel. This guide walks you through everything you need to know, from setting up your account to landing an offer. No tech background required - just follow the steps.
Part 1: Getting Started (First-Time Setup)
The first time you use JobIntel, you'll set up your account, tell it about your skills, and add your first job listings. This takes about 10–15 minutes and makes everything that follows - scoring, matching, recommendations - work better.
Step 1: Create Your Account
Go to the JobIntel website and click Get Started.
Fill in your name, email, and a password (at least 8 characters - no special character requirements, just avoid common passwords). Click Create Account, and you'll land on your dashboard - your home base in JobIntel. You'll also receive a verification email - click the link to confirm your email address. Verifying your email matters: new accounts must confirm their address before the job feed and search tools unlock (your profile, settings, and billing are always available). If the email hasn't arrived, use the Resend verification email button on the verification page - and check your spam folder. If the page says the address cannot receive our mail, resending will not help: change your address in Settings or contact support to have it unblocked. During sign-up you may also see a quick, automatic human-verification check; it usually completes on its own without any clicking.
Already have an account? Just click Sign in instead.
Your Setup Questions
Right after you create your account, JobIntel asks you three things. You can't skip them, because without the answers your feed would be empty and every match score would read 0%.
Your career field. The fastest way to answer is to upload your résumé - JobIntel reads your skills and works out your field from them, so you don't type anything. If your résumé isn't to hand, pick your field from the list instead. Either way you can change it later in Settings.
Your skills. These decide your match score: it's the share of a job's required skills that you already have. If you uploaded a résumé, the skills we found are listed ready to add - untick anything that isn't yours. If you haven't uploaded one yet, you can do it here: it's the fast way, and it finds far more than most people type from memory. Searching and adding skills by hand still works if you'd rather.
Where you'll work, and how far you'll travel. JobIntel only searches within the distance you choose, so a shorter distance means a smaller and more relevant feed. That's the point rather than a problem: a job two hours away isn't a job you'd take. Ten miles (or ten kilometres) is filled in to start with, and covers a great deal in a city. Work type - on site, hybrid, remote, or any - is a separate question, because plenty of jobs simply can't be done remotely. Start typing your town or postcode, here or later in Settings, and pick it from the suggestions. If you type a place JobIntel can't find on the map, it says so and asks you to choose one of the suggestions instead.
Every answer saves as you give it. If you leave partway through to find your résumé, you come back to the question you were on, not to the beginning.
Once those three are answered, JobIntel asks one more question you can skip: What brought you here? Pick the option that fits - search engine, an AI assistant, LinkedIn, Reddit, a friend or colleague, a career coach, or "Other" with a short note - or click Skip. Either way, you won't be asked again.
Account Security
Your account is protected by several security measures:
- Password hashing - Passwords are stored using Argon2id, the current industry standard
- Login rate limiting - After 5 failed login attempts, your account is locked for 15 minutes to prevent brute-force attacks
- Breach screening - During registration and password changes, your password is checked against known data breaches (via Have I Been Pwned). If found, you'll see a warning
- Automatic session refresh - Your session stays active seamlessly with automatic token refresh
- Change password - Go to Settings > Security tab to change your password at any time. Every session is signed out, this one included, and the sign-in page confirms the change. Sign in again with your new password
- Email verification - A verification banner appears on your dashboard until you confirm your email. Verifying ensures you receive password resets and notifications
- Change email - If you signed up with a work email and later leave that company, go to Settings > Profile and use the Email Address section to change to a personal email. You will need to verify the new address via a link sent to it. All your data stays intact - nothing is lost
Sign-In Options
JobIntel supports three ways to sign in. You can use any combination that suits you.
Password Sign-In
The standard method - enter your email and password on the login page and click Sign In. If you forget your password, click Forgot password? to receive a reset link by email.
Magic Link (Passwordless Email)
If you prefer not to type a password, click Sign in with email link on the login page. Enter your email address and click Send Sign-In Link. Check your inbox for an email with a one-click sign-in link. The link expires after 15 minutes. If you don't see the email, check your spam folder. You can request up to 3 magic links per hour.
Passkey (Biometric / Device Sign-In)
Passkeys let you sign in using your device's built-in security - fingerprint, face recognition, or your device PIN. No password to remember or type.
Setting up a passkey:
- Go to Settings > Security tab
- Find the Passkeys card and click Add Passkey
- Your browser will prompt you to create a passkey using your device's biometric sensor or PIN
- Give your passkey a name (e.g., "MacBook Pro" or "iPhone") so you can identify it later
Signing in with a passkey:
- On the login page, click Sign in with passkey
- Your browser will prompt you to authenticate using your fingerprint, face, or device PIN
- You're signed in - no password or email needed
You can register multiple passkeys (e.g., one for your laptop and one for your phone). Manage your passkeys from Settings > Security - you can rename or remove them at any time.
Note: Passkey support depends on your browser and device. Most modern browsers on macOS, Windows, iOS, and Android support passkeys. If the "Sign in with passkey" button doesn't appear, your browser may not support this feature.
Two-Factor Authentication (2FA)
For extra security, you can enable two-factor authentication (2FA) using an authenticator app like Google Authenticator, Authy, or 1Password.
Setting up 2FA:
- Go to Settings > Security tab
- Find the Two-Factor Authentication card and click Enable 2FA
- Scan the QR code with your authenticator app (or enter the setup key manually)
- Enter the 6-digit code from your authenticator app to confirm setup
- Save your backup codes - you'll see a set of one-time-use backup codes. Store these somewhere safe (e.g., a password manager). Each backup code can be used once if you lose access to your authenticator app
Signing in with 2FA: When 2FA is enabled, after entering your email and password you'll be prompted for a verification code. Open your authenticator app and enter the current 6-digit code. If you can't access your authenticator app, click Use backup code and enter one of your saved backup codes.
Disabling 2FA: Go to Settings > Security and click Disable 2FA in the Two-Factor Authentication card.
Important notes about 2FA and passkeys:
- If you sign in with a passkey, you won't be prompted for a 2FA code - passkeys already provide strong two-factor security (something you have + something you are)
- If you sign in with a magic link, you also won't be prompted for 2FA - the email link already serves as a second factor
- 2FA only applies to password-based sign-in
Account Recovery
If you're locked out of your account, here's how to regain access:
- Forgot your password? Use the Forgot password? link on the login page. A reset link is sent to your registered email.
- Lost access to your authenticator app? Use one of the backup codes you saved when setting up 2FA. Each code works once.
- Lost your backup codes too? Contact support@jobintel.com for manual account recovery. You'll need to verify your identity.
- Have a passkey set up? You can always sign in with your passkey, even if you forget your password or lose your authenticator app. Passkey sign-in bypasses both password and 2FA.
- Have access to your email? Use the magic link option to sign in without a password.
Step 2: Set Up Your Profile
From the left sidebar, click Settings (gear icon). The Profile tab is shown by default. This is where you tell JobIntel what you're looking for so it can rank jobs in a way that's useful to you.
Fill in what you can - you can always come back and update this later:
- Professional Headline - a short description of what you do (e.g., "Senior Project Manager" or "Data Analyst")
- Location - where you're based (e.g., "Washington, DC")
- Experience Level - choose between "Intern / Entry-Level" or "Professional (Mid-Senior)." This tailors which skills appear when you're building your profile.
- Work Type Preference - remote, hybrid, on-site, or no preference
- Salary Range - your minimum and target. Jobs that include salary information within your range will score higher in your feed. Your range is read in the currency of where you live (your Location above), and a job paid in another currency is never scored against it.
- Target Job Titles - the roles you're looking for, separated by commas (e.g., "Product Manager, Program Manager, Scrum Master")
- Preferred Company Size - from startup to enterprise
- Preferred Industries - the industries you're targeting, separated by commas (e.g., "Technology, Finance, Healthcare")
Click Save Profile when you're done.
Email & Notification Preferences: Under Settings → Preferences you control every email and alert JobIntel sends, all in one place:
- Email summary frequency - a periodic digest of your job-search activity (new jobs added, applications you sent, stage changes, and your top matches). Choose Daily, Weekly, Monthly, or Off. Setting it to Off stops the digest without affecting your other emails - so you can drop the summary without unsubscribing from everything.
- Product update emails - news about new features and improvements. Critical security and maintenance notices are always sent.
- Push alerts (JobIntel mobile app) - a phone alert when a search finishes scoring your matches, and when your digest includes new 80%+ matches. Turning a push alert off stops it on all your devices; your phone's own notification permission still applies on top.
Every recurring email also links to these preferences in its footer, next to a one-click unsubscribe.
Step 3: Add Your Skills
Click Skills in the sidebar. Your skill profile is the foundation of how JobIntel matches you to jobs. There are two ways to build it:
Option A: Upload Your Resume (Recommended)
This is the fastest way. Scroll down to the Resume Scan section and upload your resume (PDF or Word format).
JobIntel reads your resume and pulls out the skills it finds. You'll see a list of extracted skills, each with a confidence level. Skills that match JobIntel's database will have checkboxes - review the list, check or uncheck as needed, and click Add Selected Skills.
After the upload, you may also see a Resume Best Practice Guidance section. These are suggestions for strengthening your resume - things like quantifying achievements, using action verbs, or improving formatting. These are recommendations, not requirements. Your resume is your call. The section can be collapsed once you have reviewed it, and each suggestion has a Show on resume (or Show where) link that jumps straight to the matching spot on your Resume page.
Option B: Browse and Add Skills Manually
If you prefer, you can build your skill profile by hand. Use the Search bar to find specific skills, or browse by category using the tabs (e.g., Programming Languages, Cloud Platforms, Project Management, Soft Skills). Search results put the skills from your career field first, so a name that means different things in different fields - "AWS" is both Amazon Web Services and a welding certification - leads with the one your field uses.
Click any skill to add it to your profile. You can also set a default proficiency level (Beginner through Expert) and years of experience before adding skills.
Your Skills appear as tags at the top of the page. Click the × on any skill to remove it.
Step 4: Add Your First Job Listings
Now that your profile is set up, it's time to add some jobs. Click Jobs in the sidebar to open your Job Feed.
Click the + Add Job button in the top right. You'll see four tabs:
URL Tab - Paste a Link
If you found a job listing online, copy the web address from your browser and paste it into the URL field. Click Add Job. JobIntel will visit the page, read the job description, and pull out the key details automatically - title, company, location, salary, required skills, and more.
Good news: This works with most company career pages, Greenhouse, Lever, Workday, and many other job sites.
Heads up: Some sites block automated reading. If you see an error like "Website blocked this request" or "Website requires login," use the Text or Screenshot tab instead - copy the job description and paste it directly. This is the most reliable method and works with any source.
Common URL errors and what they mean:
- "Page not found" - The job posting may have been removed. Check the URL.
- "Website took too long to respond" - The site is slow or blocking automated access. Use the Text tab instead.
- "Website requires login" - The job board requires authentication. Copy the text and paste it.
- "AI service is busy / took too long" - Our AI is temporarily overloaded. Wait a moment and try again.
Text Tab - Paste the Job Description
For job listings on sites that don't support direct fetching, or for job descriptions you received in an email or PDF:
- Open the job listing in your browser (or email)
- Select and copy the full job description text
- In JobIntel, click the Text tab
- Paste the text and click Add Job
JobIntel reads the pasted content and extracts the same details it would from a URL - title, company, skills, and everything else.
Screenshot Tab - Upload a Screenshot
If you have a screenshot of a job listing (from your phone, a PDF, or a website you can't copy text from):
- Click the Screenshot tab
- Drag and drop your image, click Browse to select a file, or paste from your clipboard. On a phone, tap the box and choose the screenshot from your photos or files
- Click Add Job
JobIntel uses AI vision to read the screenshot and extract job details automatically. Supports PNG, JPG, GIF, and WebP images up to 10MB. If the screenshot contains multiple job listings (like a job alert), JobIntel will extract all of them.
Find Tab - Search Job Boards
Use the built-in Job Posting Finder to search multiple job sources at once:
- Click the Find tab
- Enter a job title and optional location
- Browse results and click Import on any listing to add it to your feed
The Finder has a daily search limit to keep automated lookups fair; your remaining searches for the day are shown in the Finder interface and reset every 24 hours.
After adding a job, you'll see a success message. JobIntel then analyzes the job in the background - matching it against your skills, scoring its credibility, and calculating your overall readiness. This takes a few seconds. You'll see an "Analyzing..." indicator on the job card until it's done. Scoring does not always succeed, and when it cannot the indicator resolves to Not scored rather than spinning - see "Understanding Your Job Cards" below.
Part 2: Checking Your Job Feed
Once you've added some jobs, your Job Feed (click Jobs in the sidebar) becomes your daily check-in point. Here's how to get the most out of it.
Understanding Your Job Cards
Each job in your feed shows a card with the basics: job title, company, location, work type, salary (if available), and when it was posted. You'll also see up to three colored score badges:
- Readiness Score - your overall fit for this job, combining skill match, posting quality, freshness, company reputation, and how well it matches your preferences. This is the big-picture number.
- Match Score - specifically how well your skills line up with what the job asks for.
- Credibility Score - how legitimate and well-written the posting appears. This helps you avoid ghost postings, vague descriptions, and suspicious listings.
Jobs that appear on multiple sources will show a note like "Found on 3 sources" - a good sign that the listing is genuine.
When a search returns a lot of jobs, JobIntel ranks them all by relevance to your profile and runs its full AI analysis on your strongest matches first. There is a limit to how many jobs get that full analysis per search, so the ones further down keep a quick relevance estimate marked "~est." - they're still real listings, and the estimate is still useful for sorting, but they won't be deep-scored later. Searching a narrower area or a more specific job title puts more of what you care about inside the analyzed set.
If JobIntel has no match score for a job - scoring failed, the posting had no skills we could read, or the job fell outside the full-analysis limit above - the card shows Not scored. That is a finished state, not a spinner: it will not turn into a number later, so you can tell it apart from a job that is still being analyzed. If you have not added any skills yet, your jobs show as not scored rather than 0%, and a notice at the top of your feed says "Your jobs are not scored until you add skills to your profile." with an Add skills link to Skills. Add a skill and your jobs get real scores.
Until you upload a resume there is nothing to match your skills against, so cards show Upload resume for scores instead of a number - we would rather say that than show you a figure with nothing of yours behind it. Your feed is still put in a deliberate order: it is ranked by job quality, using posting age, whether the salary is disclosed, how credible the source is, and how many boards the job appears on. The feed says so above the list. Add your resume and the same feed re-ranks around your skills.
Job cards also tell you how old a posting is. Most show how long ago it was posted; a listing more than a year old says Posted over a year ago in amber, because at that age the date is the thing worth knowing. Where the source gave us no date at all, the card says Posting date not provided rather than staying silent - silence reads as "recent", and we would rather say we do not know.
Sorting and Filtering
Use the Sort dropdown to order your feed by readiness score, match score, credibility, newest, oldest, post date, or company name. Oldest puts the jobs that have been sitting in your feed longest on the first page - the quickest way to see what has gone stale.
Sorted by Match Score, jobs with a match percentage come first, highest first, then jobs with limited skill data (shown as "2 of 2 (limited data)"), then jobs not yet scored. A percentage, even 0%, is based on at least three required skills, so it is listed before limited data.
Use the Filters panel to narrow your feed by job title, location, date range, company, score range, job age, or source. Job age ("Older than 30 / 60 / 90 days") is the one to reach for when you're cleaning up rather than searching.
The location filter knows a city by its other name too: Munich and München find the same jobs, as do Cologne and Köln. Some boards list a job in Cyprus only as "Kýpros". JobIntel shows it as Cyprus, and filtering on Cyprus or a city in Cyprus, such as Nicosia, finds it.
You can also choose how many jobs appear per page - 10, 20, 50, or 100. On a large feed, 100 per page halves the number of pages you have to click through.
When Your Feed Has Only a Few Jobs
When your feed holds fewer than 10 jobs, a note above the list says what is keeping it small:
- Your search distance. The note names the distance and place from your saved search, in the unit you chose - for example "4 jobs within 10 miles of Leeds". JobIntel only searches within the distance you picked, so a short list is often the honest size of your market rather than a fault. If you would travel further, one button such as Search within 25 miles moves your saved search to the next step (10, 25, 50, then 100 miles or kilometres) and starts a new search straight away. Nothing changes until you press it, and the line under the button tells you it changes your saved search. With several places, the note names two and counts the rest, and the button moves every place one step further out.
- Your filters. If filters you set on the feed are what narrow the list, the note says so and offers Clear filters. It does not blame your search distance for a list your filters cut.
- Jobs you archived. If you archived enough of what your search found that the archive explains the short list, the note says how many are in your archive and offers View archived instead. It never offers to widen a distance that is not the reason.
- Remote jobs left out. If your work type is set to on site, or your saved search has remote work turned off, the note names that constraint and links to your saved search. Widening the distance would not bring those jobs back, so it is not offered.
- No saved search yet. If JobIntel is not searching for jobs for you yet, the note says your feed only has the jobs you added, and links to Set up your search. It never offers to widen a distance, because there is no search to widen.
An empty feed shows its own message instead of this note.
Changing Your Career Field
Your career field is more than a label. Your feed shows the jobs scored under the field you picked, and your match scores are measured against it. Change it in Settings → Profile.
When you switch, the jobs scored under your old field move out of your feed. Nothing is deleted. A note appears above the feed telling you how many there are, with a View previous field jobs button that shows them, and their old scores come with them. Switch back to the old field and they return to your normal feed.
Jobs scored from the switch onwards are scored against the new field. Scores already given stay as they are - JobIntel does not re-score your feed behind you. Your skills are kept either way.
Your skills are filed under the field you had when you added them, and match scores only count the skills filed under your current field. So when you switch, JobIntel asks whether to move your skills to the new field. Choose Move skills if they belong there, for example because you picked the wrong field when you signed up. Choose Keep them where they are if you are changing careers and they belong to your old field. Nothing moves unless you choose to. If your skills are already filed under a field you have left, a note above your feed says how many your match scores are leaving out, with a button that moves them in one click.
Clearing Out Old Jobs
When a filter is active, a Delete all N matching button appears above your feed. It deletes every job your filters match in one step - not just the ones on the page you're looking at. The button and the confirmation both name the exact count before anything is deleted.
Two things keep this safe:
- Jobs on your Applications board are kept. The summary afterwards tells you how many were kept.
- The button only appears when at least one filter is active, so clearing your filters can never turn it into a "delete everything" button.
Sometimes the clear-out doesn't finish in one go - a very large feed, or a few jobs that were briefly busy being updated. If that happens the summary says so and asks you to choose Delete all again; the jobs already removed stay removed, so each run picks up where the last one stopped.
After any delete, your sort, filters, and page stay where they were. If the page you were on no longer exists, you land on the last page that does.
Job age is measured from when the job was posted - not from when JobIntel found it. Where a posting arrives without a date, we fall back to when we first saw it, so the age we show is never older than the job really is.
You don't have to do this by hand. Jobs you haven't tracked are removed automatically after 90 days. That clear-out counts from when JobIntel first saw a job, so it won't always line up exactly with the job-age filter above.
Viewing Job Details
Click any job card to see the full picture. The detail page includes:
- Skill Breakdown - which of the job's required skills you already have (shown in green) and which ones you're missing (shown as gaps). Skills are grouped by category - technical, soft, certifications - so you can see at a glance whether the gap is a hard requirement or something nice-to-have. This is incredibly useful for deciding whether to apply and for tailoring your application.
- Resume Tips - specific, AI-generated suggestions for how to present your experience for this particular job. Each tip points at a specific bullet in your uploaded resume and proposes a stronger phrasing aimed at the keywords this employer is searching for.
- Tailored Resume & Cover Letter - see "Building a Tailored Resume + Cover Letter" below.
- Credibility Breakdown - what factors went into the credibility score (company verification, job quality, salary transparency, freshness).
- Readiness Breakdown - how each component (skill match, credibility, freshness, company reputation, preference alignment) contributed to your overall readiness score.
- Company Research - background on the employer including industry, size, headquarters, and hiring signals.
- Market Signals - if other JobIntel users are also tracking this job, you'll see how many people are watching it, how many sources it appears on, and how long it's been on the market. This helps you gauge competition and legitimacy.
- Company Notes - a space for your own research notes about the company.
- Full Description - the complete job posting text.
Building a Tailored Resume + Cover Letter
Inside any job's detail page, scroll to the Resume & Cover Letter Builder card. Two AI-powered actions live here, both built around the resume you uploaded in Step 3 and the specific job you're viewing.
Tailor Resume for This Job
Click Tailor for this job. JobIntel reads your uploaded resume and the job description, then produces a rewritten version that:
- Reorders sections and bullets to lead with experience most relevant to this role.
- Rewrites bullet points to surface the specific skills and keywords the employer mentioned.
- Returns a list of tailoring notes explaining each change - so you can decide whether to keep, edit, or skip a suggestion.
The tailored resume is shown alongside your original. You can:
- Copy the tailored text to the clipboard.
- Download it as DOCX, PDF, or TXT - file is named with the company so it's ready to attach to an application.
- Re-tailor if you've made changes to your master resume since the first attempt.
Each tailoring run is fast (about a minute) but it does call our AI provider. There's no hard cap on how many times you can run it, but consider doing one final pass once you've narrowed your shortlist rather than re-tailoring every job on first pass.
Generate Cover Letter
In the same card, click Generate cover letter. JobIntel writes a cover letter for this specific job using your resume, the job description, and the company context (when available). The result is:
- A multi-paragraph letter addressed to the hiring team, opening with why this role + company fit your background, body paragraphs tying your experience to the job's stated needs, and a close inviting next steps.
- Editable in the box - make changes before exporting if anything doesn't sound like you.
- Downloadable as DOCX, PDF, or TXT with the company name in the filename.
Both features are part of your subscription. If you haven't uploaded a resume yet, the buttons will prompt you to add one first.
What if I don't have a resume uploaded yet?
The buttons are disabled until you've uploaded at least one resume on the Profile tab in Settings. The skill extraction from that upload is what powers both the tailoring and the cover letter - without it, the AI doesn't know what you've done.
Check Your Resume Against a Job
From any job's detail page, open the More actions menu (next to Archive) and choose Check my resume against this job. This opens the Resume Viewer with that job's description already loaded into the Compare Against Job box and the job's title and company named above it, so it's always clear which posting the comparison covers.
If the posting looks risky - a low Credibility Score, or one that's closed or expired - JobIntel warns you before the comparison runs, naming the score or the status, so you don't spend a scan on a listing that may no longer be real. Click Proceed Anyway if you want to run the comparison regardless.
A very long job description is shortened to fit the analysis limit, with a note letting you know.
Customizing How Jobs Are Ranked
If you want to change what matters most in your readiness score, go to Settings (gear icon) and scroll to the Readiness Score Weights section on the Preferences tab. You'll find sliders for each component (skill match, credibility, freshness, company reputation, preference alignment). Adjust them to reflect your priorities - for example, bump up skill match if you want to focus on roles where you're the strongest fit, or increase credibility if avoiding dubious postings is your top priority.
The sliders must add up to 100%. When you save, all your job readiness scores recalculate automatically.
Keeping Your Feed Fresh
There are several ways new jobs appear in your feed:
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Add them yourself - paste a URL or text any time you find a new listing
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Email forwarding - set up automatic forwarding from job alert emails (Google Jobs, LinkedIn, etc.) to your personal JobIntel ingestion address. Find your forwarding address on the Settings page (Profile tab), with setup instructions for Gmail and Outlook. Important: Email forwarding is a background process - jobs appear in your feed within a few minutes, and you'll get a confirmation email when it has been processed. Check your Job Feed after forwarding. If a forwarded email doesn't produce any jobs, the email format may not have been recognized; try using the Text or Screenshot tab instead.
Thin listings & auto-enrichment: Some sources - LinkedIn job alerts, search-based "Find Jobs" hits, and Chrome Extension imports - give us titles, companies, and locations but not the full description. JobIntel automatically searches the web for the complete posting (typically on the company's careers page or an applicant tracking system like Greenhouse / Lever / Workday) and attaches what it finds. If we can find the description, the job appears with an "Enhanced by public data" badge and is scored normally. If we can't find anything, the job appears with a "Little public data available" badge and limited scoring. Enrichment runs in the background within a few minutes of the job being created.
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Auto Search - go to Auto Search in the sidebar and set up saved searches with your target job titles and locations. Auto Search supports 43 countries - the US and Canada, the UK & Ireland, most of Europe (Western, Southern, Nordic, Central & Eastern, and the Baltics), India, Turkey and Ukraine, and seven in Latin America (Argentina, Brazil, Chile, Colombia, Mexico, Peru and Uruguay). Set a city in any of these and Auto Search pulls jobs from the sources that cover that market. Coverage is deepest in the major markets; smaller markets return what their regional sources carry.
Setting up locations: Each location has a country selector - pick your country first, then type a city name or postal code. For the US, type a city like "Reston" or a ZIP code like "20170." For the UK, type a city or outward code like "SW1." For European countries, type a city or postal code in the local format (e.g., "10115" for Berlin, "28001" for Madrid). For India, type a city like "Bengaluru" or a 6-digit PIN code like "560001." Pick from the suggestions that appear. Your own town is offered even when the postal data has no row for it - type "Southampton" or "Rijeka" and pick it from the list. Town suggestions show the region they are in, so when two towns share a name you can tell which one is yours. If JobIntel can't find a place you typed without picking a suggestion, saving asks you to choose a town or postal code from the suggestions instead. Typing over a place you picked clears the pick, so choose again from the list.
Radius controls: Each location has its own radius slider (5–100). The unit automatically switches based on country - miles for the US and UK, kilometers everywhere else, including India and Latin America. A map below the locations shows your search areas as circles, so you can see exactly where you're searching.
Job sources & filters: You no longer pick individual providers - the right sources for the locations you choose are selected automatically and grouped on a single Job sources card. Two toggles control what comes back: Include remote work and Include US Government jobs (USAJobs federal roles, when you search a US location).
How it works: When Include remote work is on, remote and hybrid jobs appear regardless of radius, as long as they are open to one of the countries you search. A remote job for another country is left out (a German "Homeoffice" job does not reach a US search). A job listed only as "Remote" counts as being in the board's own country, which for the international remote-job boards is the US; jobs open worldwide ("Anywhere") reach every search. With no search location, the country on your profile is used. When the switch is off, remote-flagged jobs are left out. Your distance radius is honored: listings JobIntel can't confirm are within your radius are excluded rather than slipped in. Abroad, some sources give only a country or a region (for example "Małopolskie" around Kraków): those listings are included when that country or region contains your location, and they show the country or region rather than a city. JobIntel checks for new listings daily and adds them to your feed automatically, removing duplicates of jobs you've already added.
Search history: In Auto Search, each past search lists the boards it used. A board that was not searched reads Not searched with the reason after it, for example that the board has no jobs where you are searching, or that the search had already added the most new jobs one search can. It never reads as a search that found nothing.
If you have been away, your feed waited for you. When you have not signed in or opened one of our emails for 30 days, your nightly search pauses, rather than filling your feed with months of listings you will never read. A paid subscription keeps it running however rarely you sign in. When you come back, a note at the top of your Job Feed says how long it has been and offers two things: run your search now, or change what it looks for first. Pick the second if your situation has moved on - there is no point refreshing a search for the job you no longer want.
Skill Trends
Click Trends in the sidebar to see which skills are most in-demand across the jobs in your feed, which skills are emerging, and where you might have gaps worth closing.
Part 3: Managing Your Applications
When you find a job you want to pursue, it's time to move from browsing to tracking. The Applications page (click Applications in the sidebar) is your application board - a visual board that shows where every opportunity stands.
Adding a Job to Your Tracker
From any job's detail page, click Track This Job to create an application entry. It starts in the Interested stage - meaning you've flagged it as worth pursuing but haven't applied yet.
Quick-Track from the Job Feed
You can track jobs directly from the feed without opening each one. Every job card shows a bookmark icon - click it to instantly track the job as "Interested." The icon changes to a filled bookmark once tracked. Changed your mind? Click the filled bookmark again, or Tracked on the job's page, to stop tracking it. A job still at Interested with no notes is untracked at once. If it has moved further or has notes, you are asked first, because stopping tracking deletes that application and its history.
Bulk Tracking with Select Mode
To track multiple jobs at once:
- Click Select in the job feed toolbar
- Check the boxes next to the jobs you want to track
- A floating bar appears at the bottom showing how many jobs are selected
- Click Track Selected to track all selected jobs at once
- Click Cancel to exit select mode without tracking
Bulk Delete and Tracked Jobs
Select mode also lets you delete several jobs at once with Delete Selected. To protect your application history, JobIntel never silently deletes a job you're tracking:
- Untracked jobs are deleted in one step.
- For each tracked job in your selection, you'll get a confirmation naming the job, with Delete this (also removes it from your Applications board), Skip this (keeps it), or Cancel all (stops without deleting anything).
- When it finishes, a summary shows how many jobs were deleted, how many of those were tracked, and how many you skipped.
When a Job Leaves Your Feed
A job can leave your feed after you started tracking it - you deleted it, or JobIntel stopped carrying it. Your application is never removed with it: the card stays on your board with all its notes, dates, and history, and simply reads No longer in your feed. The application's own page shows the same words where the link to the listing would be, because there is no listing left to open.
You'll see the same wording when you pick that application as the basis for a practice interview. The interview still asks about the role in detail, because JobIntel saved the job description when you tracked it - so nothing is missing, even though the original listing is gone.
Application Stages
Your application board has five active stages, displayed as columns on the board:
- Interested - you've flagged this job as one to pursue
- Applied - you've submitted your application
- Phone Screen - you've been contacted for an initial call
- Interview - you're in the interview process
- Offer - you've received an offer
There are also two terminal stages: Rejected (they passed) and Withdrawn (you passed). These are hidden by default but you can expand them.
Moving Jobs Through the Stages
As your status changes with an employer, update it in JobIntel. On each application card in the board view, there's a status dropdown - just select the new stage. You can also change it from the application detail page.
At the top of the Applications page, you'll see summary cards showing your total applications, how many are in the Applied stage, your interview rate, and your offer rate. These update in real-time as you move jobs through the stages.
Application Detail Page
Click any application card to open its detail page, where you can:
- Update the status - move it to the next stage
- Add notes - keep track of who you talked to, what they said, key dates, or anything else. Notes appear as a timeline on the detail page, shown in reverse chronological order with timestamps. You can delete notes you no longer need.
- Record the applied date - when you submitted your application
- Set a next follow-up date - so you don't forget to check in
- Add a company contact - the name and title of your main contact (e.g., "Jane Smith, Engineering Manager")
- View the status timeline - a chronological record of every stage change, with timestamps
Outreach Intelligence
Each application detail page also gives you tools to be more strategic in your outreach:
Contact Suggestions - JobIntel generates suggestions for who might be involved in the hiring process at the company (e.g., likely hiring managers or recruiters), along with tips for how to reach them. These are educated guesses, not verified contacts - always confirm before reaching out.
Research Talking Points - tailored talking points based on the company's profile, industry context, recent news, and the specific role. Use these to prepare for networking conversations, write better cover letters, or go into interviews with more confidence.
Follow-Up Reminders - never lose track of an opportunity. Click Add Reminder and choose a type (Follow-up, Thank You, or Check-in), set a date, and optionally add a note about what you want to do. You'll receive an email when the reminder is due. Active reminders appear on both the application detail page and your dashboard.
Data Retention
Open Settings and click Manage data retention to see how long JobIntel keeps your applications. Closed applications (Rejected or Withdrawn) are automatically archived after a set number of days, then kept indefinitely while your account is active. You can pin any application to keep it front and center. If an application is ever marked for deletion, its detail page shows the date and a Purge now button, in case you want it gone sooner. The page shows a count of your Active, Archived, and Pinned applications, plus a list of any applications nearing archive so nothing disappears unexpectedly.
Part 3b: Mock Interviews - Practice Before the Real Thing
Once you have jobs in your tracker, use Mock Interviews to practice before the real conversation. JobIntel creates a realistic interview simulation tailored to the specific job and your resume, with an AI interviewer who asks targeted questions and gives you feedback.
Starting a Mock Interview
Click Interviews in the sidebar, then click New Interview. You can start an interview from scratch or launch one directly from a job listing or application detail page (look for the Practice Interview button).
Picking the job to practice for
On the first step, choose From Jobs, From Applications, or Enter Manually. The first two are searchable: type a few characters of a job title or a company and the list narrows across your whole feed, not just the page in front of you. Applications can also be filtered by status. Each list says how many of the total it is showing and offers Load more for the rest, so nothing is quietly left out. Picking a row fills in the title and company for you - you can still edit them.
A picked job brings its own description. When you pick from From Jobs or From Applications, the interview uses that posting's description, and the form says so: "Using the job posting's description", with its length and a Show it link to read it. The box below becomes Anything to add for the interviewer? (optional): notes such as the team you would join or what the recruiter told you are used together with the posting, and anything you had already typed is kept. A job saved without a description keeps the box for pasting one. The Review step lists what is included.
Choose your settings:
- Interview Type - Recruiter Screen, Hiring Manager, or Peer Technical
- Format - STAR Behavioral, Technical, Case Study, Mixed, and more
- Difficulty - Standard, Challenging, or Intense
- Feedback Mode - Coach Mode (feedback after each answer) or Simulation Mode (no feedback during the interview, a full debrief at the end)
- Number of Questions - 5 to 15
- Interview Language - the language the whole session runs in (see below)
Click Start Interview. A moving bar shows that your interview is being prepared - JobIntel reads the job and writes your questions, which usually takes 10 to 20 seconds. Then the interview opens on its first question: the AI interviewer introduces themselves and asks it. If it cannot be started right away, the page says so and offers Open interview, where Start Interview starts it.
Choosing the interview language
You do not have to practice in English. The Interview Language picker on the Settings step sets the language for the entire session - the interviewer's questions and messages, the feedback after each answer, and the final debrief. A few fixed labels - the score names, and the JobIntel screen around the conversation - follow the app's own language rather than the interview language.
Nine languages are available: English, Deutsch (German), Español (Spanish), Français (French), Italiano (Italian), Português (Portuguese), Nederlands (Dutch), Polski (Polish), and Čeština (Czech).
It starts from your account language. JobIntel pre-selects the language your account is set to - the one behind the globe button in the top bar. If you have not picked an account language yet, or it is not one of the nine above, it starts on English. You can always change the picker to any of the nine.
If the job posting is written in a different language, we ask you. When we can tell that the posting you are practicing for is written in one of the other languages above, the Settings step asks "Which language should we use for this interview?" and offers a one-click button for each - your account language and the posting's language. You can also ignore both and choose something else from the Interview Language list. You cannot continue past the Settings step until you have picked one. JobIntel does not decide this for you.
When the two agree - or when there is no job description for us to read, as in general practice, or the posting is too short for us to place its language - the interview simply runs in your account language and you are not asked.
Where you search for jobs makes no difference. Practicing for a role in Germany does not put your interview in German. Only two things count: your account language, and the language the posting itself is written in.
The language is fixed once the session is created. To practice the same role in another language, start a new session.
Responding to Questions
You have two ways to answer each question:
Typing Your Response
Type your answer in the text box and click Send. This is the default input method.
Each answer can be up to 5,000 characters - roughly 800 words, which is longer than a strong spoken answer needs to be. A counter appears near the box as you approach the limit, and the box stops accepting text once you reach it, so you will never lose an answer by writing past it.
Using Voice Input
Click the microphone button next to the text box to use voice input. Here is how it works:
- Click the mic button - your browser may ask for microphone permission the first time. Allow it.
- Speak your answer - talk as you would in a real interview. A timer shows how long you have been recording.
- Click Stop when you are done speaking.
- Review the transcript - your spoken words appear as text in the input box. Read through it and make any corrections.
- Click Send to submit your response.
Tips for better voice input:
- Speak clearly at a natural pace. You do not need to speak slowly, but avoid rushing.
- Use a quiet environment. Background noise can affect transcription quality.
- Review before sending. The transcript is usually accurate, but check for any words that were misheard - especially names, technical terms, or acronyms.
- All modern browsers are supported. Voice input works in Chrome, Firefox, Safari, and Edge on desktop and mobile.
You can switch between voice and text input at any time during the interview - use whichever feels more natural for each question.
During the Interview
After each response, the AI interviewer may:
- Give you feedback (in Coach Mode) - a score, strengths, and areas to improve
- Ask a follow-up - if your answer was brief or missed key details
- Move to the next question - with a natural transition
If your answer is very short, the interviewer will ask you to elaborate.
Every turn counts toward your number of questions. Each time the interviewer speaks to you uses one of the questions you chose, whether it asks a new question, a follow-up, asks the same question another way, or asks you to say more. The interview ends after the number you chose. Above the answer box, Turn 3 of 5 shows where you are.
Not happy with an answer? Click Retry. In Coach Mode, the feedback card offers a Retry button so you can answer the same question again instead of moving on. Retry is not offered a second time in a row on the same question - once you have retried an answer, the next feedback card takes you straight to Continue.
Your Debrief
When the interview ends - you press End interview, or answer its last question - the page shows Writing your summary... while your debrief is written, usually within one or two minutes, longer for a long interview. It appears by itself; you can also leave the page and come back to it. The debrief includes:
- Overall score and assessment
- Per-question breakdown - score, strengths, and improvement suggestions for each answer
- Recurring themes - patterns the AI noticed across your answers (both strengths and areas to work on)
- Preparation recommendations - specific topics to study before the real interview
- Input mode summary - if you used voice input, the debrief notes how many responses were voice vs. text
If an answer has no feedback, its entry says so. If the full summary cannot be written, the page says so and still shows your score and the feedback on each answer; Try again writes it again, and Back to Interviews takes you to your list.
How Many Sessions Can I Do?
Your subscription includes unlimited mock interview sessions across all interview types, formats, difficulty levels, and question counts - practice as often as you need.
Part 4: Getting to an Offer
The ultimate goal of all this is landing the right job. Here's how JobIntel supports you in the final stretch.
Preparing for Interviews
When you move an application to the Interview stage, revisit the application detail page and use the Research Talking Points to prepare. These are customized based on the company and role, giving you material for intelligent questions and conversation topics.
Check the Skill Breakdown on the original job listing to remind yourself which of your skills to emphasize - and which gaps you might need to address or spin.
Set a Thank You reminder for after each interview so you remember to follow up promptly.
Evaluating an Offer
When you receive an offer, update the application status to Offer. At this point, the job detail page gives you everything you need to make an informed decision:
- Revisit the Company Research for context on the employer
- Check your notes from the interview process
- Review the salary information against your stated range in your profile
- Look at Market Signals to understand how competitive the role was
After You Accept
Once you've accepted an offer - congratulations! You can leave the application in the Offer stage as a record of your successful search. For any other active applications, update them to Withdrawn so your tracker reflects reality.
Your full application history, notes, timeline, and all associated data remain in JobIntel for your reference - nothing is deleted.
Account Deletion and Re-Registration
You can request permanent deletion of your account and all associated data from the Settings page (Preferences tab), under "Your Data".
How Deletion Works
- Click Delete My Data and follow the two-step confirmation (warning screen, then type
DELETEto confirm). - Your account enters a 7-day grace period during which erasure is pending but not yet executed.
- During the grace period, you can cancel the deletion by logging in and following the cancellation prompt.
- After the grace period, your data is permanently and irreversibly anonymized.
Re-Registering After Deletion
If you previously requested account deletion and try to register with the same email address, you will be notified that a pending deletion exists. You can choose to cancel the deletion and create a fresh account (no previous data carries over), or cancel the registration. If the grace period has passed and your data was fully erased, you can register normally as a new user.
Known Limitations
JobIntel is under active development. While we've worked hard to make every feature reliable, there are some known limitations to be aware of:
Job Ingestion
- URL fetching depends on the target website. Some job boards (especially LinkedIn, Indeed, and ZipRecruiter) block automated page reading. If a URL doesn't work, copy the job description text and use the Text tab - this is the most reliable ingestion method and works with any source.
- AI extraction is best-effort. JobIntel uses AI to read job postings and extract structured data (title, company, skills, salary, etc.). Occasionally, the AI may miss details or misinterpret information. You can always edit job details manually from the job detail page.
- Email forwarding is confirmed by email. When you forward a job alert email, processing happens in the background. Jobs typically appear in your feed within 1–5 minutes. LinkedIn emails may take slightly longer because JobIntel searches the web for the full job description. When processing completes you get a confirmation email, and if the email cannot be processed you get an email saying so. If you don't see the job after a few minutes, the email format may not have been recognized - try the Text or Screenshot tab instead.
- Email format support. Email forwarding currently recognizes Google Jobs alerts, LinkedIn job alerts, and most plain-text job descriptions. Other formats (e.g., custom newsletters, heavily styled HTML emails) may not be parsed correctly. We're continually improving format coverage.
- Auto-enrichment of thin listings. Jobs added without a description (LinkedIn email alerts, search-based "Find Jobs" hits, Chrome Extension imports) are queued for background enrichment: JobIntel searches the web for the full posting and attaches what it finds. Jobs we successfully enrich show an "Enhanced by public data" badge. Jobs where no public data could be located show a "Little public data available" badge and have limited scoring.
Scoring & Matching
- Scores require skills setup. Match scores only appear after you've added your skills (Step 3 in Getting Started). Without skills configured, jobs will show "No score" for match.
- Credibility scoring is heuristic-based. The credibility score evaluates posting quality, source reliability, and description completeness. It's a helpful signal but not a guarantee - always do your own research on a company before applying.
Search & Find
- Job Posting Finder searches external sources. Results depend on the availability of third-party job APIs. If the search returns no results, the external sources may be temporarily unavailable - try again later or use a different search term.
- Daily search limits apply. The Finder has a daily search limit to keep automated lookups fair; your remaining searches are shown in the Finder and reset daily at midnight UTC.
General
- This is a v1.0 release. We're actively developing new features and fixing issues. If something doesn't work as expected, please submit a Support ticket or send Feedback - we read every submission and respond promptly.
Quick Reference
Pricing
JobIntel is one fully featured product. Your first 4 weeks are free; after that, keep everything for $8.99/month or $89.90/year (pricing varies by region). Members who joined before JobIntel began charging keep full access free for life.
What's included: Everything - unlimited job listings, URL/text/screenshot ingestion, email forwarding, automated search, skill matching, credibility scoring, company research, readiness scoring, skill demand trends, application tracking with outreach intelligence, follow-up reminders, mock interviews, and market signals.
Manage your subscription from Settings in the sidebar (gear icon), then click the Billing tab. Billing is handled securely through Stripe. If your payment lapses, you keep your data - access is paused and everything is restored when you resubscribe. If you export your data after your access has ended, the link in your emails works without signing in for 30 days, and a fresh copy is prepared if the old one has expired.
Chrome Extension
The JobIntel browser extension shows you which job listings are worth your time before you click on them. When you browse search results on supported job boards, the extension automatically scores every visible listing and displays a color-coded badge right next to the job title. Green means great match. Blue means strong. Amber means fair. Gray means low. No more guessing which jobs are worth applying to.
How to Install
Chrome: Go to the Chrome Web Store and search for "JobIntel." Click "Add to Chrome," then "Add extension." The JobIntel icon appears in your toolbar.
Sign In to Get Started
The extension is part of your JobIntel account, and it needs connecting to that account once. Signing in to the JobIntel website does not connect it by itself.
- Open the connect page. Installing the extension opens it for you. You can also click the JobIntel icon in your toolbar and choose "Sign In to JobIntel", or go to Settings > Security, find the Extension access section, and click Connect the Chrome extension.
- If you are not signed in to JobIntel, sign in. You come back to the connect page.
- Check the account the page names. If it is not the one you want, click Not you? Log out and use another account, sign in with the right account, and you come back to the same page.
- Click Connect Extension. The page says it is connected, and the extension then scores every listing using your skill profile. It stays connected while you use it; after 90 days without use, it asks you to connect again.
If the page says it couldn't reach the extension, make sure the extension is installed and turned on in Chrome, reload the page, and click Retry Connect.
Revoking Extension Access
Connecting links the extension to your account. If you ever need to disconnect it - for example, on a lost or shared device - go to Settings > Security, find the Extension access section, and click Revoke extension access. This invalidates the extension's saved access, so it can no longer score jobs until you connect it again.
Using the Extension
Just browse any supported job board normally. The extension works automatically - score badges appear next to each listing. Click any badge to open a sidebar panel with:
- Match Score - how well the job matches your skills, with a visual bar
- Credibility Rating - High, Medium, Low, or Unknown
- Ghost Signals - if the job might not be real (reposted frequently, no company info, etc.)
- Duplicate Detection - tells you if this job is already in your dashboard
The match score on the badge is an estimate. It compares the listing's title, and any description the job board shows on the card, with your skills and your Target Job Titles (Settings > Profile). If you have not set Target Job Titles, the badge uses your Auto Search terms instead. Once you save a job and JobIntel has scored it, the badge for that listing shows the same match score as your dashboard. On a page you have already scanned, this can take up to a day to appear.
If you have set neither Target Job Titles nor Auto Search terms, cards show "Add target job titles" instead of a score. Select it to open Settings > Profile, add the job titles you are looking for, and scores reflect them on the next page you open.
Saving Jobs
See a job you like? Click the blue ☆ Save button next to the score badge. It changes to ✓ Saved - the job is now in your dashboard, where it goes through the full analysis pipeline (deduplication, skill matching, and scoring) just like any other job you add.
Supported Job Boards
| Board | Countries |
|---|---|
| Indeed | US and Global |
| Glassdoor | US and Global |
| ZipRecruiter | US |
| Dice | US (tech jobs) |
| Reed | United Kingdom |
| StepStone | Germany, Austria, Belgium, Netherlands, Poland |
| Totaljobs | United Kingdom |
| InfoJobs | Spain |
What You Get
Everything is included with your JobIntel account - during your free trial and your subscription: unlimited scans, match scores personalized to your skills, credibility ratings on every listing, ghost-job detection, and one-click saves to your dashboard. If your subscription lapses, the extension shows "Access paused" with a Reactivate button - your saved jobs and data are always kept safe.
Troubleshooting
- Scores aren't appearing - Make sure you're on a search results page (not a single job listing). Try refreshing the page.
- "Sign in to save jobs" - You need to connect your JobIntel account to save jobs. Click the extension icon, click "Sign In to JobIntel," and then click Connect Extension on the page that opens.
- Badges appear then disappear - Some job boards refresh their content after loading. Try scrolling down and back up, or refresh the page.
- Extension not working on a site - The extension supports the 8 job boards listed above. It won't activate on other sites like LinkedIn or Monster.
- How to uninstall - Go to chrome://extensions, find JobIntel, and click "Remove." This deletes all locally stored data.
Privacy
The extension only reads job listing data (title, company, location, URL) from supported job boards. It does not collect your browsing history, personal information, or data from other websites. You can disable usage analytics in the extension settings (click the gear icon in the popup). See our Privacy Policy for full details.
Content Marketing Console (Team Members Only)
If you've been invited to the Content Marketing team, you'll have access to the Content Marketing console at /content-marketing. This is a separate dashboard for managing multi-channel content distribution - blog posts, LinkedIn, Substack, carousels, and more.
How to get access: A team admin sends you an invitation link. Click the link, sign in (or create an account), and you'll be added to the content team automatically. Invitation links expire after 7 days.
What you can do:
- Calendar - See the full publishing schedule across all channels (blog, LinkedIn, Substack, Reddit, etc.) in week or month view.
- Inbox - View manual publishing tasks that need your attention. Open the content, copy it, publish it on the target platform, then mark it as done.
- Content Library - Browse synced blog posts, view channel distribution status, and read content directly.
- Analytics - Track impressions, clicks, and engagement across channels.
- Team - Invite new team members and manage access.
For detailed instructions, see the Content Marketing Operations Runbook (internal team documentation).
Being Coached (Beta)
If a career coach invites you to connect on JobIntel, here's what you need to know.
Accepting a Coach Invitation
Your coach will send you a link. Click it, and you'll see your coach's name and a description of their practice. If you already have a JobIntel account, sign in. If you're new, you'll create an account during the process.
When you accept, you're agreeing to share certain job search data with your coach. You'll see exactly what will be shared before you confirm.
The page also shows the email address your coach sent the invitation to, partly hidden (for example, m•••@example.com). If you're signed in with a different address, you'll see a warning first - accepting connects the coach to the account you're signed in to, not to the invited address. That matters if you have more than one JobIntel account.
If the link has passed its expiry date, the page says so straight away and no longer offers an Accept button. Ask your coach for a fresh link.
One Coach at a Time
You can be connected to one coach at a time. If you accept an invitation from a second coach, JobIntel will explain that you need to end your current coaching relationship first - see Disconnect below. Nothing happens to the second invitation in the meantime; you can open the same link again once you've disconnected.
What Your Coach Can See
Once connected, your coach can view (but never edit):
- Your job listings and match scores
- Your application progress and stages
- Your skills and skill categories
- Your resume sections and extracted skills
- Your profile basics (name, headline, location)
What Your Coach Cannot See
No matter what, your coach can never access:
- Your billing or payment information
- Your support conversations
- Your security settings (password, passkeys, 2FA)
- Notes you've marked as personal
Full Access at No Extra Cost
When you're connected to a coach, you automatically get full access to JobIntel at no cost to you - including unlimited job listings, credibility scoring, skill demand trends, and application tracking. This lasts as long as the coaching relationship is active.
Your Privacy Controls
You're always in control. Go to Settings > Preferences and find the Coaching card:
- Pause Visibility - Temporarily hide all your data from your coach. Your coach will see your name with a "Hidden" badge but can't view your dashboard. You can resume at any time.
- Section Controls - Choose exactly what to share. Toggle Skills, Applications, and Resume on or off individually. A summary shows what's visible and what's hidden.
- Personal Notes - When adding notes to job applications, you can mark any note as "personal" - your coach won't see it.
- Disconnect - End the coaching relationship permanently. If your access came through the coach, you'll have 7 days to subscribe on your own before it ends. All your data stays intact - nothing is ever deleted.
Resources from Your Coach
If your coach shares documents or video links with you, they'll appear as a "Resources from Your Coach" card on your dashboard. Documents can be downloaded and videos open in a new tab. Anything your coach has pinned appears first, marked with a "Pinned" label.
Coaching Updates
If your coach pauses, resumes, or ends your coaching, you'll see it on a "Coaching updates" card on your dashboard, with the date it happened. New entries are shown in bold until you choose Mark as read.
The card only appears when there is something to read, and we don't email you about these changes.
Getting Help
Click Support in the sidebar to submit a support ticket. Choose a category (Account & Login, Billing, Job Ingestion, Bug Report, Feature Request, or Other), describe your issue, and submit. You'll get an email confirmation and can track the conversation from the same page.
You can also email support@jobintel.com directly - your email becomes a support ticket automatically.
Sending Feedback
Have an idea for how JobIntel could be better? Click Feedback in the sidebar to share your thoughts directly with the team.
Help & Guides
Click Help & Guides in the sidebar for additional documentation, FAQs, and detailed guides.
Some screens also show a small See how link with the length of a short lesson: an empty job feed, the notice that your jobs are not scored until you add skills, a new mock interview, an application's Status card, and a coaching invitation, for example. It opens the matching Learn lesson in a new tab, so you keep your place. The lesson is in your language where it has been translated, and in English where it has not yet. Click the X beside a link to hide it; it stays hidden in that browser. These links never send you an email or a notification.