Privacy Policy

Effective Date: March 9, 2026

Last Updated: March 4, 2026

1. Introduction

JobIntel LLC ("JobIntel," "we," "us," or "our") operates the JobIntel platform at jobintel.com (the "Service"), a job search intelligence platform that aggregates job postings, scores credibility, matches against your skill profile, and provides a prioritized job feed.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service. By accessing or using JobIntel, you agree to the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Account Information

When you create a JobIntel account, we collect:

• Name -- your full name as provided during registration
• Email address -- used for authentication, notifications, and support communications
• Password -- stored only in hashed form (Argon2id); we never store or have access to your plaintext password

2.2 Job Search Data

As you use the Service, we collect and store the data you provide and generate through your use of the platform:

• Job listings -- postings you add via URL paste, text/HTML paste, email forwarding, or that are ingested via automated API sources
• Skills profile -- your configured skills, proficiency levels, and skill categories
• Applications -- application status tracking data, application stages, notes, and follow-up reminders
• Company notes -- any notes or research you save about employers
• Support tickets -- messages and context submitted through our support system

2.3 Usage Data

We automatically collect certain information when you access the Service:

• Log data -- IP address, browser type, operating system, referring URLs, pages visited, and timestamps
• Device information -- device type, screen resolution, and browser version
• Feature usage -- which features you use and how frequently, to improve the Service

2.4 Payment Data

Payment processing is handled entirely by Stripe, Inc., a PCI Level 1 compliant payment processor. We do not collect, store, or have access to your credit card number, debit card number, or bank account details. Stripe provides us with limited information such as the last four digits of your card, card brand, expiration date, and billing country for display and record-keeping purposes. Please refer to Stripe's Privacy Policy for information on how Stripe handles your payment data.

2.5 Email Ingestion Data

If you use the email forwarding feature (paid tier), emails you forward to your JobIntel ingestion address are processed to extract job listing information. We store the extracted job data. We do not permanently store the raw email content after processing is complete.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service -- to operate and maintain your account, display your job feed, track your applications, and deliver the core functionality of JobIntel
• AI processing -- to parse job descriptions, extract skills, calculate match scores, assess credibility, and generate company research insights (see Section 4)
• Email notifications -- to send transactional emails including support ticket updates, subscription confirmations, billing notifications, and follow-up reminders
• Support -- to respond to your support requests and resolve issues. Support staff may view limited account context (name, email, subscription tier) to assist you
• Analytics and improvement -- to understand how the Service is used and to improve features, performance, and user experience. We use aggregate, non-personally-identifiable data for this purpose
• Security -- to detect and prevent fraud, abuse, and unauthorized access
• Legal compliance -- to comply with applicable laws, regulations, and legal processes

We do not use your information for advertising purposes. We do not serve third-party advertisements on JobIntel.

4. AI Processing Disclosure

JobIntel uses Anthropic's Claude API (Haiku model) to provide intelligent features including:

• Job description parsing -- extracting structured data (title, company, location, salary, requirements) from unstructured job postings
• Skill extraction -- identifying required and preferred skills from job descriptions
• Skill matching -- calculating how well your skill profile matches a given job
• Credibility scoring -- assessing the trustworthiness and freshness of job postings
• Company research -- generating research summaries and hiring context for employers

How AI processing works: When you add a job listing or update your profile, relevant data (job descriptions, your skill profile) is sent to Anthropic's Claude API for analysis. The AI returns structured results that are displayed in your dashboard.

Anthropic's data practices: Anthropic does not use data submitted through their API for model training. API inputs and outputs are retained by Anthropic only for abuse prevention and safety purposes, subject to Anthropic's data retention policies. For more information, see Anthropic's Privacy Policy.

Processing location: AI processing occurs in the United States via Anthropic's API infrastructure.

5. Cross-User Intelligence

JobIntel provides aggregate job market intelligence by analyzing patterns across all users' job data. Here is how this works and how your privacy is protected:

• Description fingerprinting -- job descriptions are fingerprinted to create anonymized "global job" identity records. This allows JobIntel to identify when the same job posting is tracked by multiple users.
• No personally identifiable information is shared -- cross-user records contain only anonymized, aggregate data. No user's name, email, profile, skills, notes, or application status is visible to any other user.
• Aggregate statistics only -- users may see aggregate information such as "5 other users are tracking this role" or market-level trends like popular skills and emerging job categories. These statistics cannot be used to identify individual users.
• Skill demand trends -- aggregate skill frequency data across job listings is used to power market trend analysis. This data is derived from job descriptions, not from individual user profiles.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We share your information only with the following categories of service providers, and only to the extent necessary to operate the Service:

We may also disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email of any change in ownership or use of your personal information.

7. Data Retention

• Active accounts -- your account data, job listings, skills profile, applications, and all associated data are retained for as long as your account is active.
• Subscription downgrade or cancellation -- if you downgrade from a paid tier to the free tier, or cancel your paid subscription, your data is preserved indefinitely. Your profile, skills, saved listings, and application history are never deleted due to a change in subscription status. You retain access to your data within the limits of your current tier.
• Account deletion -- if you request deletion of your account, your account enters a 7-day grace period during which you can cancel the request. After the grace period, your personal data is permanently anonymized. This includes your account information, job listings, skills profile, applications, notes, and support ticket history. Anonymized aggregate data (e.g., global job fingerprints that do not identify you) may be retained.
• Support tickets -- support ticket data is retained for the lifetime of your account to provide continuity of support.
• Backups -- encrypted database backups may retain your data for up to 90 days after deletion as part of standard disaster recovery procedures, after which backup data is purged.

8. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit -- all data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Encryption at rest -- all data stored in our databases and file systems is encrypted at rest using AWS encryption services (AES-256)
• Password hashing -- passwords are hashed using Argon2id, the OWASP-recommended algorithm. We never store plaintext passwords
• Authentication -- JWT (JSON Web Token) based authentication with token expiration
• Role-based access control -- internal access to user data is restricted by role. Support staff see only the information necessary to resolve your issue
• Infrastructure security -- our production environment runs on AWS with VPC isolation, security groups, and encrypted connections between services
• No raw payment data -- credit card and payment method details are handled exclusively by Stripe and never touch our servers

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights

You have the following rights regarding your personal information:

• Access -- you can access your data at any time through your JobIntel dashboard. Your profile, skills, job listings, and applications are all visible and accessible within the Service.
• Correction -- you can update or correct your account information, skills profile, and other data directly through the Service at any time.
• Deletion -- you can request deletion of your account and all associated data from the Settings page in your dashboard. Deletion includes a 7-day grace period during which you can cancel the request. After the grace period, your data is permanently and irreversibly anonymized.
• Data export -- you can export a complete copy of your data in CSV format (packaged as a ZIP file) from the Settings page in your dashboard. Exports can be requested once every 24 hours.
• Marketing opt-out -- you can opt out of marketing emails at any time by using the unsubscribe link in any marketing email or by contacting us. Transactional emails (billing confirmations, security alerts, support responses) are not affected by this opt-out.

If you are located in a jurisdiction with specific data protection laws (such as the GDPR in the European Union or the CCPA in California), you may have additional rights. Please contact us at support@jobintel.com to exercise any such rights.

10. Cookies

JobIntel uses minimal cookies and similar technologies:

• Session cookies -- used to maintain your authenticated session while you use the Service. These are essential for the Service to function and cannot be disabled.
• No tracking cookies -- we do not use cookies for tracking your activity across other websites.
• No third-party advertising cookies -- we do not serve third-party ads and do not allow third-party advertising networks to place cookies on your device through our Service.
• Local storage -- we use browser local storage to store your authentication token for session persistence.

11. Children's Privacy

JobIntel is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@jobintel.com. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly, in compliance with the Children's Online Privacy Protection Act (COPPA).

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

• Material changes -- for significant changes to how we collect, use, or share your information, we will notify you via email at least 30 days before the changes take effect.
• Non-material changes -- for minor updates (clarifications, formatting), we will update the "Last Updated" date at the top of this policy.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the Service and may request account deletion.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@jobintel.com
• Entity: JobIntel LLC
• Location: United States

We will respond to all privacy-related inquiries within 30 days.

This Privacy Policy applies to the JobIntel platform operated by JobIntel LLC. It does not apply to third-party websites, services, or applications that may be linked from our Service.